Wristband balance refunds: you can now request a refund of the balance left on your wristband, until Tuesday 17 November at 12:00, Canary Islands time.

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Wristband balance refunds

You can now request a refund of the balance left on your festival wristband. It's done on the cashless platform, until Tuesday 17 November at 12:00, Canary Islands time.

Request your refund

Contact

Write to us and we'll reply. Every message is logged, so none gets lost on the way.

Write to us

We reply Monday to Friday. If it is about a ticket, send us the ticket ID and it goes much faster.

Where it is

Castillo de San José
Carretera de Puerto Naos
35500 Arrecife · Lanzarote
Las Palmas, Islas Canarias

Castillo de San José, the 18th-century fortress César Manrique restored, now home to the MIAC contemporary art museum.

Open in Google Maps ↗ Open in Apple Maps ↗

Social

Instagram ↗ TikTok ↗ YouTube ↗ Facebook ↗

Instagram is where things land first. We do read DMs, but email gets a faster answer.

The map

See Castillo de San José on the map ↗

OpenStreetMap. We use it instead of Google Maps, which sets cookies before anyone has accepted any.

Company details

EMEC CANARIAS PRODUCCIONES, S.L.
CIF B56191661
C/ Reina Sofía 3 · 35510 Puerto del Carmen · Lanzarote